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Who we are
TRAINTECH is a training institute, GSTIN 27BTXPS2671G1ZX, located at First Floor, B-105, Royal Shopping Centre, Ambadi Road, Vasai West, Vasai-Virar, Palghar, Maharashtra 401202.
Information we collect
- Details you submit voluntarily in an enquiry or enrolment: your name, mobile number, email address if provided, the program you are interested in, and your message.
- Communication records when you call or message us, so we can follow up on your enquiry accurately.
- Basic technical and usage information generated when you browse this website, such as pages viewed and referring source, collected through analytics and advertising tools where enabled.
How we use your information
- To respond to your enquiry and advise you on suitable programs, batches and timings.
- To administer your enrolment, share study material and provide learner support.
- To send you service communication related to your batch, schedule or membership.
- To understand which pages and campaigns bring learners to us, so we can improve the website and our advertising.
Payments
Fee payments are processed by an external payment provider on their own secure platform. We do not collect or store your card, UPI or bank credentials on this website. The provider's own privacy terms apply to information you enter on their pages.
Cookies, analytics and advertising
Where enabled, we use analytics and advertising tools such as Google Analytics, Google Ads and the Meta pixel. These tools may set cookies or similar identifiers to measure website performance and campaign effectiveness. You can control cookies through your browser settings; blocking them will not prevent you from using the site or contacting us.
Sharing your information
- We do not sell your personal information.
- We share information with service providers only to the extent needed to operate — for example the payment provider, messaging platforms we use to respond to you, and analytics or advertising platforms in aggregated or pseudonymous form.
- We may disclose information where required by applicable law or a valid legal request.
Data retention
We keep enquiry and learner records for as long as needed to provide our services and to meet legal, accounting and tax obligations, after which they are deleted or anonymised.
Your choices
- You may ask us what personal information we hold about you and request a correction if it is inaccurate.
- You may ask us to delete your enquiry record, subject to any records we must retain by law.
- You may ask us to stop sending promotional messages at any time.
Security
We take reasonable and practical steps to protect the information we hold, including limiting access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Where a learner is a minor, enquiries and enrolment should be made by a parent or guardian, who is responsible for the information submitted.
Changes to this policy
We may update this policy as our services or legal obligations change. The date shown above reflects the most recent update.
Contact us
You can contact us on 8806888002 or in person at First Floor, B-105, Royal Shopping Centre, Ambadi Road, Vasai West, Vasai-Virar, Palghar, Maharashtra 401202.